Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Primus Commercial Dryer Not Heating in St. Augustine, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Primus commercial dryers across St. Augustine. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Primus commercial dryer is not heating

Catching not heating early on a Primus commercial dryer is usually straightforward: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to a bad control board. Left unaddressed, laundry backs up fast.

Most likely causes

  • Faulty temperature sensor
  • A broken door switch cutting the heat circuit
  • Failed igniter or gas valve
  • Burned-out heating element
  • A bad control board

Known Primus commercial dryer weak points

  • door lock/interlock failures
  • drain valve faults
  • drum bearing wear and out-of-balance vibration
  • inverter/VFD faults and gas dryer no-heat (igniter/gas valve) with lint/airflow issues

Quick check — and when it's not DIY

The one self-check that's actually worth your time: check whether an ignition click or spark is audible at all when it should be heating. If that doesn't fix it, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.

How we fix it

We trace the not heating on your Primus commercial dryer to its source instead of throwing parts at it. OEM parts are available through the Alliance Laundry Systems distributor network; gas heating and electrical work should be handled by a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service experienced with Primus commercial laundry equipment; not authorized by or affiliated with the manufacturer

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our Primus commercial dryer quit on us and they had a technician out the same afternoon in St. Augustine. Clean, on-time, and they took the old part with them. Would call again.
Rachel S. · Verified customer
★★★★★
Called about our Primus commercial dryer in the morning and it was running again by evening. They clearly knew Primus inside out and had the part on the truck.
Tyler R. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Primus commercial dryer. Flat price agreed up front, and they stood behind the labour warranty.
Nicole F. · Verified customer
FAQ · before you call

Frequently asked questions

Do you offer same-day service in St. Augustine?

Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

How much does a Primus commercial dryer that is not heating cost?

Typical costs for a Primus commercial dryer that is not heating land between $190–$680, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Is there a fee for the diagnostic?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.