Star Griddle Gas Smell in Jacksonville, FL
Rotten-egg odor near appliance. EMERGENCY — shut off gas, leave the area, call us and 911. We fix this on Star griddles across Jacksonville. Most jobs are booked, diagnosed, and fixed inside 24 hours.

Why your Star griddle is gas smell
On a Star griddle, gas smell usually announces itself like this: rotten-egg odor near appliance. EMERGENCY — shut off gas, leave the area, call us and 911. Nine times out of ten it comes down to a faulty regulator. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- A cracked burner or manifold
- A loose gas line fitting
- A faulty regulator
- A worn supply-line connection
Known Star griddle weak points
- griddle thermostat and thermocouple failures causing no or uneven heat
- electric griddle/charbroiler element burnout
- uneven plate heating from failed burners on gas units
- pilot and gas-valve issues on gas charbroilers
Quick check — and when it's not DIY
Before booking a repair, if it's safe to do so from outside, note whether the smell is near the unit only or spreading through the room. Also, if you smell gas, don't check anything yourself — shut off the gas supply valve if it's safely reachable, open windows, and don't touch switches or open flames. If it's still acting up after that, a gas smell is a safety emergency, not a repair question, so leave the area, call your gas utility's emergency line, and only bring in a technician once it's confirmed safe.
How we fix it
First we diagnose the Star griddle end to end, so you're not paying to swap parts on a guess. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.
What Jacksonville homeowners say
on the First Coast
“No waiting around — the Star griddle was diagnosed within an hour of the tech arriving. Fair price, no surprise fees, and the Star griddle has worked perfectly since.”
“The Star griddle broke right before the weekend and they still came out same-day. The diagnostic fee came off the repair total, just like they promised.”
“Two other shops couldn't fit us in — these guys fixed the Star griddle the same day. No runaround — they told me honestly what it needed and fixed just that.”
Other Star griddle problems we fix
Frequently asked questions
How fast can you get to Jacksonville?
Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
Do you charge for the estimate?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
Do you warranty your repairs?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
What does a Star griddle that is gas smell usually cost?
Most repairs for a Star griddle that is gas smell run $200–$1,012 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.