Star Griddle Not Heating in Jacksonville, FL
Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star griddles across Jacksonville. Weekend and evening slots are available when a weekday won't do.
Why your Star griddle is not heating
Catching not heating early on a Star griddle is usually straightforward: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. The usual culprit is burned-out heating element. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- Faulty temperature sensor
- Tripped thermal fuse
- A bad control board
- A broken door switch cutting the heat circuit
Known Star griddle weak points
- griddle thermostat and thermocouple failures causing no or uneven heat
- electric griddle/charbroiler element burnout
- uneven plate heating from failed burners on gas units
- pilot and gas-valve issues on gas charbroilers
Quick check — and when it's not DIY
Do this first — it takes two minutes: confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. If none of that changes anything, heating elements, igniters, and gas valves combine high current or combustible gas, and that combination is a licensed-technician job, not a home fix.
How we fix it
An experienced tech tests the Star griddle systematically and pinpoints what's actually causing the not heating. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most not heating jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.
What Jacksonville homeowners say
on the First Coast
“They squeezed our Star griddle in on a busy day and still showed up inside the window. Genuine Star part, flat price, and done in a single visit.”
“Same-day response — a tech was diagnosing the Star griddle hours after I called. You can tell they work on Star all the time — quick, clean diagnosis.”
“The Star griddle broke right before the weekend and they still came out same-day. Stood behind the warranty and used a real Star OEM part, not a knockoff.”
Other Star griddle problems we fix
Frequently asked questions
What if the same problem comes back?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
How much does a Star griddle that is not heating cost?
Expect $200–$880 for parts and labour on a Star griddle that is not heating. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Do you offer same-day service in Jacksonville?
Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.