Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Burner Not Igniting in Jacksonville, FL

Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Star griddles across Jacksonville. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star griddle is burner not igniting

Here's how burner not igniting typically presents on a Star griddle: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. The usual culprit is a weak spark electrode. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Failed spark module
  • A dirty or wet igniter
  • Clogged burner ports

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

Before booking a repair, confirm the burner ports and igniter are dry and free of spilled food or debris. Also, check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. Should that not clear it, a gas valve or spark module fault means working on live gas and ignition components, which is licensed work in most areas.

How we fix it

An experienced tech tests the Star griddle systematically and pinpoints what's actually causing the burner not igniting. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most burner not igniting jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called late at night and a tech was here by mid-morning to look at the Star griddle. Clean, on-time, and they took the old part with them. Would call again.
Jennifer A. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Star griddle the same day. They clearly knew Star inside out and had the part on the truck.
Paul H. · Verified customer
★★★★★
The Star griddle broke right before the weekend and they still came out same-day. Flat price agreed up front, and they stood behind the labour warranty.
Emily M. · Verified customer
FAQ · before you call

Frequently asked questions

Can you come out same-day in Jacksonville?

We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

How much does a Star griddle that is burner not igniting cost?

Expect $200–$880 for parts and labour on a Star griddle that is burner not igniting. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.