Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Follett Ice Machine Leaking Water in Middleburg, FL

Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Follett ice machines across Middleburg. You get a two-hour arrival window, not a vague 'sometime today'.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Follett ice machine is leaking water

Catching leaking water early on a Follett ice machine is usually straightforward: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. Nine times out of ten it comes down to a cracked or clogged drain pan. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Cracked reservoir or filter housing
  • A cracked or clogged drain pan
  • Failed water inlet valve

Known Follett ice machine weak points

  • Auger and gearbox wear on the nugget-ice compression system
  • Reduced or slow ice output from scale buildup in the water system
  • Dispenser agitation and vend-motor faults causing jams or no dispense
  • Bearing and seal wear requiring periodic rebuild of the ice-making head

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Also, check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. If it's still acting up after that, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.

How we fix it

Our technician runs a full diagnostic on your Follett ice machine and isolates the exact cause before quoting. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer

Reviews · on record

What Middleburg homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
They squeezed our Follett ice machine in on a busy day and still showed up inside the window. Genuine parts, done in one trip, and the invoice matched the quote.
Robert F. · Verified customer
★★★★★
No waiting around — the Follett ice machine was diagnosed within an hour of the tech arriving. Flat price agreed up front, and they stood behind the labour warranty.
Maria S. · Verified customer
★★★★★
The Follett ice machine broke right before the weekend and they still came out same-day. They clearly knew Follett inside out and had the part on the truck.
Andrew W. · Verified customer
FAQ · before you call

Frequently asked questions

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

How much does a Follett ice machine that is leaking water cost?

Typical costs for a Follett ice machine that is leaking water land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Can you come out same-day in Middleburg?

Same-day is common in Middleburg. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Middleburg, FL

Get same-day service in Middleburg.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.