Follett Ice Machine Leaking Water in Middleburg, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Follett ice machines across Middleburg. You get a two-hour arrival window, not a vague 'sometime today'.

Why your Follett ice machine is leaking water
Catching leaking water early on a Follett ice machine is usually straightforward: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. Nine times out of ten it comes down to a cracked or clogged drain pan. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Cracked reservoir or filter housing
- A cracked or clogged drain pan
- Failed water inlet valve
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Also, check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. If it's still acting up after that, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
Our technician runs a full diagnostic on your Follett ice machine and isolates the exact cause before quoting. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Middleburg homeowners say
on the First Coast
“They squeezed our Follett ice machine in on a busy day and still showed up inside the window. Genuine parts, done in one trip, and the invoice matched the quote.”
“No waiting around — the Follett ice machine was diagnosed within an hour of the tech arriving. Flat price agreed up front, and they stood behind the labour warranty.”
“The Follett ice machine broke right before the weekend and they still came out same-day. They clearly knew Follett inside out and had the part on the truck.”
Frequently asked questions
Do you charge for the estimate?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Is the repair guaranteed?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
How much does a Follett ice machine that is leaking water cost?
Typical costs for a Follett ice machine that is leaking water land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Can you come out same-day in Middleburg?
Same-day is common in Middleburg. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
Get same-day service in Middleburg.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.