Follett Ice Machine Ice Maker Not Working in Middleburg, FL
Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Follett ice machines across Middleburg. Urgent breakdowns get priority dispatch, so they don't wait until morning.

Why your Follett ice machine is ice maker not working
Here's how ice maker not working typically presents on a Follett ice machine: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. More often than not it traces back to a wiring or control-board problem. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- An electrical or control fault
- A worn or failed internal component
- A blocked, leaking, or misaligned part
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
Do this first — it takes two minutes: unplug it for a minute and try again, since a simple reset clears more faults than people expect. Also, confirm the ice machine has power and rule out anything obvious — a tripped breaker, an unlatched door, a blocked vent. If that doesn't fix it, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.
How we fix it
Our technician runs a full diagnostic on your Follett ice machine and isolates the exact cause before quoting. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Middleburg homeowners say
on the First Coast
“Our Follett ice machine quit on us and they had a technician out the same afternoon in Middleburg. Clean, on-time, and they took the old part with them. Would call again.”
“Called about our Follett ice machine in the morning and it was running again by evening. They clearly knew Follett inside out and had the part on the truck.”
“Called late at night and a tech was here by mid-morning to look at the Follett ice machine. Flat price agreed up front, and they stood behind the labour warranty.”
Frequently asked questions
Do you charge for the estimate?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
How much does a Follett ice machine that is ice maker not working cost?
Expect $220–$950 for parts and labour on a Follett ice machine that is ice maker not working. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Do you warranty your repairs?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
How fast can you get to Middleburg?
We do — Middleburg is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Get same-day service in Middleburg.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.