Follett Ice Machine Leaking Water in St. Augustine, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Follett ice machines across St. Augustine. Weekend and evening slots are available when a weekday won't do.
Why your Follett ice machine is leaking water
When a Follett ice machine is leaking water, here's what you'll usually notice: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. More often than not it traces back to blocked or frozen defrost drain. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Cracked reservoir or filter housing
- Blocked or frozen defrost drain
- Worn door gasket
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
Do this first — it takes two minutes: trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. When that isn't the fix, water tracking back to a cracked internal pan or a failed valve means partial disassembly, and working near live electrical parts while wet is a real shock risk.
How we fix it
Our technician runs a full diagnostic on your Follett ice machine and isolates the exact cause before quoting. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. Most leaking water jobs finish same-day, at a flat price, under our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What St. Augustine homeowners say
on the First Coast
“No waiting around — the Follett ice machine was diagnosed within an hour of the tech arriving. Genuine parts, done in one trip, and the invoice matched the quote.”
“The Follett ice machine broke right before the weekend and they still came out same-day. Flat price agreed up front, and they stood behind the labour warranty.”
“Two other shops couldn't fit us in — these guys fixed the Follett ice machine the same day. They clearly knew Follett inside out and had the part on the truck.”
Frequently asked questions
Do you offer same-day service in St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
What does a Follett ice machine that is leaking water usually cost?
Expect $220–$950 for parts and labour on a Follett ice machine that is leaking water. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Do you warranty your repairs?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.