Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Not Heating in Middleburg, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star griddles across Middleburg. Same-day service is standard here, not a rush-fee upsell.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star griddle is not heating

Here's how not heating typically presents on a Star griddle: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. Nine times out of ten it comes down to a bad control board. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Failed igniter or gas valve
  • Faulty temperature sensor
  • Tripped thermal fuse
  • A bad control board

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Past that point, heating elements, igniters, and gas valves combine high current or combustible gas, and that combination is a licensed-technician job, not a home fix.

How we fix it

We trace the not heating on your Star griddle to its source instead of throwing parts at it. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Middleburg homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Our Star griddle quit on us and they had a technician out the same afternoon in Middleburg. The diagnostic fee came off the repair total, just like they promised.
Nicole S. · Verified customer
★★★★★
Called about our Star griddle in the morning and it was running again by evening. Fair price, no surprise fees, and the Star griddle has worked perfectly since.
Robert G. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Star griddle hours after I called. The tech explained exactly what went wrong before touching anything.
Megan G. · Verified customer
FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What's the price for a Star griddle that is not heating?

Typical costs for a Star griddle that is not heating land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Do you offer same-day service in Middleburg?

Same-day is common in Middleburg. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What if the same problem comes back?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Dispatching now · Middleburg, FL

Get same-day service in Middleburg.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.