Star Griddle Not Heating in St. Augustine, FL
Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star griddles across St. Augustine. You get a two-hour arrival window, not a vague 'sometime today'.

Why your Star griddle is not heating
A Star griddle that is not heating tends to show the same signs: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to a bad control board. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- Faulty temperature sensor
- Tripped thermal fuse
- Failed igniter or gas valve
- Burned-out heating element
- A broken door switch cutting the heat circuit
Known Star griddle weak points
- griddle thermostat and thermocouple failures causing no or uneven heat
- electric griddle/charbroiler element burnout
- uneven plate heating from failed burners on gas units
- pilot and gas-valve issues on gas charbroilers
Quick check — and when it's not DIY
Before you call anyone, confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Also, check whether an ignition click or spark is audible at all when it should be heating. If it's still acting up after that, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.
How we fix it
We trace the not heating on your Star griddle to its source instead of throwing parts at it. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.
What St. Augustine homeowners say
on the First Coast
“Called late at night and a tech was here by mid-morning to look at the Star griddle. Flat price agreed up front, and they stood behind the labour warranty.”
“Two other shops couldn't fit us in — these guys fixed the Star griddle the same day. Genuine parts, done in one trip, and the invoice matched the quote.”
“Our Star griddle quit on us and they had a technician out the same afternoon in St. Augustine. Clean, on-time, and they took the old part with them. Would call again.”
Other Star griddle problems we fix
Frequently asked questions
Do you offer same-day service in St. Augustine?
Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
How much does a Star griddle that is not heating cost?
Most repairs for a Star griddle that is not heating run $200–$880 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Do you charge for the estimate?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.