Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Not Heating in Orange Park, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star griddles across Orange Park. Emergency slots stay open daily for breakdowns that can't wait.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star griddle is not heating

Catching not heating early on a Star griddle is usually straightforward: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. Nine times out of ten it comes down to failed igniter or gas valve. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Faulty temperature sensor
  • A broken door switch cutting the heat circuit
  • Tripped thermal fuse
  • Failed igniter or gas valve
  • Burned-out heating element

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. If none of that changes anything, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.

How we fix it

We trace the not heating on your Star griddle to its source instead of throwing parts at it. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Orange Park homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the Star griddle was diagnosed within an hour of the tech arriving. The diagnostic fee came off the repair total, just like they promised.
Melissa L. · Verified customer
★★★★
They squeezed our Star griddle in on a busy day and still showed up inside the window. Fair price, no surprise fees, and the Star griddle has worked perfectly since.
Mark B. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Star griddle the same day. The tech explained exactly what went wrong before touching anything.
Katie H. · Verified customer
FAQ · before you call

Frequently asked questions

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

How fast can you get to Orange Park?

Yes. We cover Orange Park daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

What's the price for a Star griddle that is not heating?

Expect $200–$880 for parts and labour on a Star griddle that is not heating. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · Orange Park, FL

Get same-day service in Orange Park.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.