Primus Commercial Dryer Not Heating in Neptune Beach, FL
Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Primus commercial dryers across Neptune Beach. Weekend and evening slots are available when a weekday won't do.

Why your Primus commercial dryer is not heating
The first things owners spot on a not heating Primus commercial dryer: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to a broken door switch cutting the heat circuit. Left unaddressed, laundry backs up fast.
Most likely causes
- Tripped thermal fuse
- Failed igniter or gas valve
- A bad control board
- Burned-out heating element
Known Primus commercial dryer weak points
- door lock/interlock failures
- drain valve faults
- drum bearing wear and out-of-balance vibration
- inverter/VFD faults and gas dryer no-heat (igniter/gas valve) with lint/airflow issues
Quick check — and when it's not DIY
Do this first — it takes two minutes: check whether an ignition click or spark is audible at all when it should be heating. Also, confirm the commercial dryer has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. If that doesn't fix it, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.
How we fix it
First we diagnose the Primus commercial dryer end to end, so you're not paying to swap parts on a guess. OEM parts are available through the Alliance Laundry Systems distributor network; gas heating and electrical work should be handled by a licensed technician. Most not heating jobs finish same-day, at a flat price, under our warranty.
independent commercial service experienced with Primus commercial laundry equipment; not authorized by or affiliated with the manufacturer
What Neptune Beach homeowners say
on the First Coast
“They squeezed our Primus commercial dryer in on a busy day and still showed up inside the window. Flat price agreed up front, and they stood behind the labour warranty.”
“Same-day response — a tech was diagnosing the Primus commercial dryer hours after I called. Genuine parts, done in one trip, and the invoice matched the quote.”
“The Primus commercial dryer broke right before the weekend and they still came out same-day. Clean, on-time, and they took the old part with them. Would call again.”
Other Primus commercial dryer problems we fix
Frequently asked questions
Is there a fee for the diagnostic?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Do you warranty your repairs?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
How fast can you get to Neptune Beach?
We do — Neptune Beach is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
How much does a Primus commercial dryer that is not heating cost?
Expect $190–$680 for parts and labour on a Primus commercial dryer that is not heating. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Get same-day service in Neptune Beach.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.