Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Burner Not Igniting in Neptune Beach, FL

Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Star griddles across Neptune Beach. Call before noon and there's a good chance of a same-day visit.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star griddle is burner not igniting

When a Star griddle is burner not igniting, here's what you'll usually notice: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. More often than not it traces back to loose igniter wiring. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • A dirty or wet igniter
  • Loose igniter wiring
  • A faulty gas valve

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

One thing you can rule out on your own: confirm the burner ports and igniter are dry and free of spilled food or debris. Also, check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. When that isn't the fix, if it still won't spark, the igniter, spark module, or gas valve is at fault, and gas components aren't a homeowner repair by code in most areas.

How we fix it

Our technician runs a full diagnostic on your Star griddle and isolates the exact cause before quoting. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most burner not igniting jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Neptune Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Star griddle died mid-week and they had it sorted before I'd even rearranged my schedule. Flat price agreed up front, and they stood behind the labour warranty.
Melissa P. · Verified customer
★★★★★
Our Star griddle quit on us and they had a technician out the same afternoon in Neptune Beach. Genuine parts, done in one trip, and the invoice matched the quote.
Brian V. · Verified customer
★★★★★
They squeezed our Star griddle in on a busy day and still showed up inside the window. Clean, on-time, and they took the old part with them. Would call again.
Christina E. · Verified customer
FAQ · before you call

Frequently asked questions

Do you offer same-day service in Neptune Beach?

We do — Neptune Beach is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

How much does a Star griddle that is burner not igniting cost?

Expect $200–$880 for parts and labour on a Star griddle that is burner not igniting. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Do you charge for the estimate?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Dispatching now · Neptune Beach, FL

Get same-day service in Neptune Beach.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.