Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Burner Not Igniting in St. Augustine, FL

Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Star griddles across St. Augustine. Our trucks run this area every day, so next-day is the norm and same-day is common.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star griddle is burner not igniting

When a Star griddle is burner not igniting, here's what you'll usually notice: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. On this platform it's most often clogged burner ports. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Clogged burner ports
  • A dirty or wet igniter
  • Failed spark module

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

Before booking a repair, check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. Also, confirm the burner ports and igniter are dry and free of spilled food or debris. Beyond that, if it still won't spark, the igniter, spark module, or gas valve is at fault, and gas components aren't a homeowner repair by code in most areas.

How we fix it

Our technician runs a full diagnostic on your Star griddle and isolates the exact cause before quoting. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most burner not igniting jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our Star griddle quit on us and they had a technician out the same afternoon in St. Augustine. Clean, on-time, and they took the old part with them. Would call again.
Karen J. · Verified customer
★★★★★
Called about our Star griddle in the morning and it was running again by evening. They clearly knew Star inside out and had the part on the truck.
Paul H. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Star griddle. Flat price agreed up front, and they stood behind the labour warranty.
Emily W. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Can you come out same-day in St. Augustine?

Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What's the price for a Star griddle that is burner not igniting?

Typical costs for a Star griddle that is burner not igniting land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.