Star Griddle Burner Not Igniting in Nocatee, FL
Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Star griddles across Nocatee. Urgent breakdowns get priority dispatch, so they don't wait until morning.

Why your Star griddle is burner not igniting
Catching burner not igniting early on a Star griddle is usually straightforward: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. Nine times out of ten it comes down to a weak spark electrode. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- Clogged burner ports
- A weak spark electrode
- Failed spark module
- A faulty gas valve
Known Star griddle weak points
- griddle thermostat and thermocouple failures causing no or uneven heat
- electric griddle/charbroiler element burnout
- uneven plate heating from failed burners on gas units
- pilot and gas-valve issues on gas charbroilers
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: confirm the burner ports and igniter are dry and free of spilled food or debris. Also, check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. If that doesn't fix it, if it still won't spark, the igniter, spark module, or gas valve is at fault, and gas components aren't a homeowner repair by code in most areas.
How we fix it
Our technician runs a full diagnostic on your Star griddle and isolates the exact cause before quoting. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most burner not igniting jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.
What Nocatee homeowners say
on the First Coast
“The Star griddle broke right before the weekend and they still came out same-day. Genuine Star part, flat price, and done in a single visit.”
“No waiting around — the Star griddle was diagnosed within an hour of the tech arriving. You can tell they work on Star all the time — quick, clean diagnosis.”
“Called late at night and a tech was here by mid-morning to look at the Star griddle. Stood behind the warranty and used a real Star OEM part, not a knockoff.”
Other Star griddle problems we fix
Frequently asked questions
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
What does a Star griddle that is burner not igniting usually cost?
Typical costs for a Star griddle that is burner not igniting land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Do you offer same-day service in Nocatee?
Yes. We cover Nocatee daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Do you warranty your repairs?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
Get same-day service in Nocatee.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.