Follett Ice Machine Leaking Water in Nocatee, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Follett ice machines across Nocatee. Weekend and evening slots are available when a weekday won't do.

Why your Follett ice machine is leaking water
A Follett ice machine that is leaking water tends to show the same signs: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. More often than not it traces back to a cracked or clogged drain pan. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Blocked or frozen defrost drain
- Failed water inlet valve
- A loose or split supply hose
- Worn door gasket
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
Do this first — it takes two minutes: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. When that isn't the fix, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
We start with a full diagnostic on the Follett ice machine, confirm the real fault, then price it flat. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Nocatee homeowners say
on the First Coast
“No waiting around — the Follett ice machine was diagnosed within an hour of the tech arriving. No runaround — they told me honestly what it needed and fixed just that.”
“The Follett ice machine broke right before the weekend and they still came out same-day. The tech explained exactly what went wrong before touching anything.”
“Same-day response — a tech was diagnosing the Follett ice machine hours after I called. Fair price, no surprise fees, and the Follett ice machine has worked perfectly since.”
Frequently asked questions
Do you charge for the estimate?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
How fast can you get to Nocatee?
Same-day is common in Nocatee. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
How much does a Follett ice machine that is leaking water cost?
Typical costs for a Follett ice machine that is leaking water land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Is the repair guaranteed?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
Get same-day service in Nocatee.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.