Follett Ice Machine Leaking Water in Fleming Island, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Follett ice machines across Fleming Island. Our trucks run this area every day, so next-day is the norm and same-day is common.

Why your Follett ice machine is leaking water
Catching leaking water early on a Follett ice machine is usually straightforward: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. The usual culprit is worn door gasket. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A cracked or clogged drain pan
- A loose or split supply hose
- Cracked reservoir or filter housing
- Worn door gasket
- Blocked or frozen defrost drain
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
Start here — it costs nothing and rules out the easy cause: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Beyond that, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
Our technician runs a full diagnostic on your Follett ice machine and isolates the exact cause before quoting. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Fleming Island homeowners say
on the First Coast
“Called about our Follett ice machine in the morning and it was running again by evening. Flat price agreed up front, and they stood behind the labour warranty.”
“Called late at night and a tech was here by mid-morning to look at the Follett ice machine. Genuine parts, done in one trip, and the invoice matched the quote.”
“The Follett ice machine died mid-week and they had it sorted before I'd even rearranged my schedule. Clean, on-time, and they took the old part with them. Would call again.”
Frequently asked questions
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Is the repair guaranteed?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
What's the price for a Follett ice machine that is leaking water?
Typical costs for a Follett ice machine that is leaking water land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Can you come out same-day in Fleming Island?
We do — Fleming Island is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Get same-day service in Fleming Island.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.