Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Gas Smell in Nocatee, FL

Rotten-egg odor near appliance. EMERGENCY — shut off gas, leave the area, call us and 911. We fix this on Star griddles across Nocatee. Call early and a technician is usually at your door that same afternoon.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Star griddle is gas smell

Here's how gas smell typically presents on a Star griddle: rotten-egg odor near appliance. EMERGENCY — shut off gas, leave the area, call us and 911. Nine times out of ten it comes down to a cracked burner or manifold. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • A loose gas line fitting
  • A worn supply-line connection
  • A cracked burner or manifold
  • Failed gas valve seal

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: if it's safe to do so from outside, note whether the smell is near the unit only or spreading through the room. Also, if you smell gas, don't check anything yourself — shut off the gas supply valve if it's safely reachable, open windows, and don't touch switches or open flames. Beyond that, any further diagnosis — finding the actual leak point — needs a combustible gas detector and licensed training, not a nose and a guess.

How we fix it

First we diagnose the Star griddle end to end, so you're not paying to swap parts on a guess. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most gas smell jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Nocatee homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Our Star griddle quit on us and they had a technician out the same afternoon in Nocatee. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
David D. · Verified customer
★★★★★
The Star griddle died mid-week and they had it sorted before I'd even rearranged my schedule. Stood behind the warranty and used a real Star OEM part, not a knockoff.
Angela L. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Star griddle. You can tell they work on Star all the time — quick, clean diagnosis.
Kevin N. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Nocatee?

We do — Nocatee is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Do you charge for the estimate?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What's the price for a Star griddle that is gas smell?

Expect $200–$1,012 for parts and labour on a Star griddle that is gas smell. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · Nocatee, FL

Get same-day service in Nocatee.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.