Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Gas Smell in St. Augustine, FL

Rotten-egg odor near appliance. EMERGENCY — shut off gas, leave the area, call us and 911. We fix this on Star griddles across St. Augustine. You get a two-hour arrival window, not a vague 'sometime today'.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Star griddle is gas smell

On a Star griddle, gas smell usually announces itself like this: rotten-egg odor near appliance. EMERGENCY — shut off gas, leave the area, call us and 911. On this platform it's most often a cracked burner or manifold. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • A worn supply-line connection
  • A loose gas line fitting
  • A cracked burner or manifold

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

The one self-check that's actually worth your time: if it's safe to do so from outside, note whether the smell is near the unit only or spreading through the room. When that isn't the fix, a gas smell is a safety emergency, not a repair question, so leave the area, call your gas utility's emergency line, and only bring in a technician once it's confirmed safe.

How we fix it

We start with a full diagnostic on the Star griddle, confirm the real fault, then price it flat. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Same-day response — a tech was diagnosing the Star griddle hours after I called. Genuine parts, done in one trip, and the invoice matched the quote.
Kevin P. · Verified customer
★★★★★
They squeezed our Star griddle in on a busy day and still showed up inside the window. Flat price agreed up front, and they stood behind the labour warranty.
Sarah W. · Verified customer
★★★★★
No waiting around — the Star griddle was diagnosed within an hour of the tech arriving. They clearly knew Star inside out and had the part on the truck.
Paul G. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to St. Augustine?

Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Do you warranty your repairs?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Do you charge for the estimate?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What's the price for a Star griddle that is gas smell?

Expect $200–$1,012 for parts and labour on a Star griddle that is gas smell. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.