Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Not Heating in Palm Valley, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star griddles across Palm Valley. Most calls get a same-day slot — our vans cover this area daily.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star griddle is not heating

A Star griddle that is not heating tends to show the same signs: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to tripped thermal fuse. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Faulty temperature sensor
  • A broken door switch cutting the heat circuit
  • Failed igniter or gas valve
  • A bad control board

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: check whether an ignition click or spark is audible at all when it should be heating. Also, confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. If it's still acting up after that, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.

How we fix it

We trace the not heating on your Star griddle to its source instead of throwing parts at it. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Palm Valley homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
They squeezed our Star griddle in on a busy day and still showed up inside the window. They clearly knew Star inside out and had the part on the truck.
Andrew M. · Verified customer
★★★★★
No waiting around — the Star griddle was diagnosed within an hour of the tech arriving. Clean, on-time, and they took the old part with them. Would call again.
Ashley N. · Verified customer
★★★★★
The Star griddle died mid-week and they had it sorted before I'd even rearranged my schedule. Genuine parts, done in one trip, and the invoice matched the quote.
Eric K. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Palm Valley?

Same-day is common in Palm Valley. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Do you charge for the estimate?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

How much does a Star griddle that is not heating cost?

Most repairs for a Star griddle that is not heating run $200–$880 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Dispatching now · Palm Valley, FL

Get same-day service in Palm Valley.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.