Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

True Refrigerated Display Case Not Cooling in St. Augustine, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on True refrigerated display cases across St. Augustine. Emergency slots stay open daily for breakdowns that can't wait.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your True refrigerated display case is not cooling

Here's how not cooling typically presents on a True refrigerated display case: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. The usual culprit is refrigerant leak in the sealed system. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Refrigerant leak in the sealed system
  • Dirty or blocked condenser coils
  • A stuck or failed damper control

Known True refrigerated display case weak points

  • condenser fan motor failure and dirty condenser coils causing high box temperatures
  • door gasket wear and self-closing hinge cartridge failures on reach-ins
  • evaporator coil icing and clogged/frozen condensate drain lines
  • electronic temperature controller faults on newer Spec Series units

Quick check — and when it's not DIY

Before you call anyone, listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Once you've ruled that out, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

We start with a full diagnostic on the True refrigerated display case, confirm the real fault, then price it flat. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. Most not cooling jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with True refrigeration; not an authorized True dealer.

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the True refrigerated display case was diagnosed within an hour of the tech arriving. They clearly knew True inside out and had the part on the truck.
Mark F. · Verified customer
★★★★
The True refrigerated display case broke right before the weekend and they still came out same-day. Clean, on-time, and they took the old part with them. Would call again.
Danielle P. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the True refrigerated display case hours after I called. Genuine parts, done in one trip, and the invoice matched the quote.
Eric G. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to St. Augustine?

Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What's the price for a True refrigerated display case that is not cooling?

Expect $280–$1,495 for parts and labour on a True refrigerated display case that is not cooling. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Do you warranty your repairs?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

What does the call-out cost?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.