Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

LG Freezer Not Freezing in Ponte Vedra, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on LG freezers across Ponte Vedra. Urgent breakdowns get priority dispatch, so they don't wait until morning.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your LG freezer is not freezing

On a LG freezer, not freezing usually announces itself like this: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often sealed-system refrigerant leak. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • A clogged defrost drain
  • Sealed-system refrigerant leak

Known LG freezer weak points

  • Linear compressor cooling failure (class-action litigation)
  • Front-load drum bearing wear causing grinding/rumble
  • Recurring UE unbalanced-load errors on washers
  • Water and ice dispenser malfunctions

Quick check — and when it's not DIY

Worth checking yourself first: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Past that point, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

We trace the not freezing on your LG freezer to its source instead of throwing parts at it. Genuine LG OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs (including linear compressors) require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent service experienced with LG appliances; not an authorized LG service center.

Reviews · on record

What Ponte Vedra homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The LG freezer died mid-week and they had it sorted before I'd even rearranged my schedule. Genuine LG part, flat price, and done in a single visit.
Ashley P. · Verified customer
★★★★★
Our LG freezer quit on us and they had a technician out the same afternoon in Ponte Vedra. You can tell they work on LG all the time — quick, clean diagnosis.
Daniel E. · Verified customer
★★★★★
They squeezed our LG freezer in on a busy day and still showed up inside the window. Stood behind the warranty and used a real LG OEM part, not a knockoff.
Maria D. · Verified customer
FAQ · before you call

Frequently asked questions

What does the call-out cost?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Can you come out same-day in Ponte Vedra?

Same-day is common in Ponte Vedra. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What's the price for a LG freezer that is not freezing?

Typical costs for a LG freezer that is not freezing land between $150–$552, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Dispatching now · Ponte Vedra, FL

Get same-day service in Ponte Vedra.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.