Kenmore Freezer Not Freezing in St. Augustine, FL
Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kenmore freezers across St. Augustine. Most jobs are booked, diagnosed, and fixed inside 24 hours.

Why your Kenmore freezer is not freezing
Here's how not freezing typically presents on a Kenmore freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A clogged defrost drain
- Defrost thermostat or heater failure
- Blocked air vents between compartments
- Failed temperature sensor
Known Kenmore freezer weak points
- refrigerator cooling failure (cause varies by OEM) and clogged water filter reducing flow
- dryer not heating from failed heating element, thermal fuse, or thermostat
- washer won't spin or drain from a broken belt or clogged pump
- diagnosis complicated because parts differ by the actual manufacturer
Quick check — and when it's not DIY
Do this first — it takes two minutes: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If none of that changes anything, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.
How we fix it
First we diagnose the Kenmore freezer end to end, so you're not paying to swap parts on a guess. Parts vary by the actual OEM (Whirlpool, LG, or Frigidaire), so correct sourcing requires the model prefix; refrigerator sealed-system work needs an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.
Independent service experienced with Kenmore appliances, not an authorized Kenmore/Sears service center.
What St. Augustine homeowners say
on the First Coast
“No waiting around — the Kenmore freezer was diagnosed within an hour of the tech arriving. Flat price agreed up front, and they stood behind the labour warranty.”
“They squeezed our Kenmore freezer in on a busy day and still showed up inside the window. Genuine parts, done in one trip, and the invoice matched the quote.”
“Two other shops couldn't fit us in — these guys fixed the Kenmore freezer the same day. Clean, on-time, and they took the old part with them. Would call again.”
Other Kenmore freezer problems we fix
Frequently asked questions
Can you come out same-day in St. Augustine?
Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
Is there a fee for the diagnostic?
A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
What does a Kenmore freezer that is not freezing usually cost?
Typical costs for a Kenmore freezer that is not freezing land between $150–$552, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.