Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kenmore Freezer Not Freezing in St. Augustine, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kenmore freezers across St. Augustine. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Kenmore freezer is not freezing

Here's how not freezing typically presents on a Kenmore freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A clogged defrost drain
  • Defrost thermostat or heater failure
  • Blocked air vents between compartments
  • Failed temperature sensor

Known Kenmore freezer weak points

  • refrigerator cooling failure (cause varies by OEM) and clogged water filter reducing flow
  • dryer not heating from failed heating element, thermal fuse, or thermostat
  • washer won't spin or drain from a broken belt or clogged pump
  • diagnosis complicated because parts differ by the actual manufacturer

Quick check — and when it's not DIY

Do this first — it takes two minutes: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If none of that changes anything, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

First we diagnose the Kenmore freezer end to end, so you're not paying to swap parts on a guess. Parts vary by the actual OEM (Whirlpool, LG, or Frigidaire), so correct sourcing requires the model prefix; refrigerator sealed-system work needs an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent service experienced with Kenmore appliances, not an authorized Kenmore/Sears service center.

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the Kenmore freezer was diagnosed within an hour of the tech arriving. Flat price agreed up front, and they stood behind the labour warranty.
Emily M. · Verified customer
★★★★★
They squeezed our Kenmore freezer in on a busy day and still showed up inside the window. Genuine parts, done in one trip, and the invoice matched the quote.
Mark P. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Kenmore freezer the same day. Clean, on-time, and they took the old part with them. Would call again.
Stephanie B. · Verified customer
FAQ · before you call

Frequently asked questions

Can you come out same-day in St. Augustine?

Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Is there a fee for the diagnostic?

A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

What does a Kenmore freezer that is not freezing usually cost?

Typical costs for a Kenmore freezer that is not freezing land between $150–$552, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · St. Augustine, FL

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