Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kenmore Freezer Not Freezing in Ponte Vedra, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kenmore freezers across Ponte Vedra. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Kenmore freezer is not freezing

When a Kenmore freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A clogged defrost drain
  • Evaporator fan not running
  • Blocked air vents between compartments

Known Kenmore freezer weak points

  • refrigerator cooling failure (cause varies by OEM) and clogged water filter reducing flow
  • dryer not heating from failed heating element, thermal fuse, or thermostat
  • washer won't spin or drain from a broken belt or clogged pump
  • diagnosis complicated because parts differ by the actual manufacturer

Quick check — and when it's not DIY

The one self-check that's actually worth your time: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Also, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. If that doesn't fix it, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

We start with a full diagnostic on the Kenmore freezer, confirm the real fault, then price it flat. Parts vary by the actual OEM (Whirlpool, LG, or Frigidaire), so correct sourcing requires the model prefix; refrigerator sealed-system work needs an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Independent service experienced with Kenmore appliances, not an authorized Kenmore/Sears service center.

Reviews · on record

What Ponte Vedra homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Called late at night and a tech was here by mid-morning to look at the Kenmore freezer. The tech explained exactly what went wrong before touching anything.
Rebecca N. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Kenmore freezer the same day. No runaround — they told me honestly what it needed and fixed just that.
Ryan M. · Verified customer
★★★★★
The Kenmore freezer broke right before the weekend and they still came out same-day. The diagnostic fee came off the repair total, just like they promised.
Heather T. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Ponte Vedra?

Yes. We cover Ponte Vedra daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Is there a fee for the diagnostic?

A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

What does a Kenmore freezer that is not freezing usually cost?

Expect $150–$552 for parts and labour on a Kenmore freezer that is not freezing. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Dispatching now · Ponte Vedra, FL

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Flat-rate pricing, 1 year labour warranty, and fast dispatch.