Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Follett Ice Machine Ice Maker Not Working in Fernandina Beach, FL

Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Follett ice machines across Fernandina Beach. You get a two-hour arrival window, not a vague 'sometime today'.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your Follett ice machine is ice maker not working

When a Follett ice machine is ice maker not working, here's what you'll usually notice: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. Nine times out of ten it comes down to a failed sensor or switch. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A failed sensor or switch
  • A wiring or control-board problem
  • A worn mechanical part at end of life

Known Follett ice machine weak points

  • Auger and gearbox wear on the nugget-ice compression system
  • Reduced or slow ice output from scale buildup in the water system
  • Dispenser agitation and vend-motor faults causing jams or no dispense
  • Bearing and seal wear requiring periodic rebuild of the ice-making head

Quick check — and when it's not DIY

The one self-check that's actually worth your time: unplug it for a minute and try again, since a simple reset clears more faults than people expect. Beyond that, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.

How we fix it

We start with a full diagnostic on the Follett ice machine, confirm the real fault, then price it flat. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. Most ice maker not working jobs finish same-day, at a flat price, under our warranty.

independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer

Reviews · on record

What Fernandina Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called about our Follett ice machine in the morning and it was running again by evening. No runaround — they told me honestly what it needed and fixed just that.
David R. · Verified customer
★★★★★
Our Follett ice machine quit on us and they had a technician out the same afternoon in Fernandina Beach. The tech explained exactly what went wrong before touching anything.
Angela K. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Follett ice machine the same day. Fair price, no surprise fees, and the Follett ice machine has worked perfectly since.
Jason C. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Do you offer same-day service in Fernandina Beach?

Yes. We cover Fernandina Beach daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Do you charge for the estimate?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What's the price for a Follett ice machine that is ice maker not working?

Typical costs for a Follett ice machine that is ice maker not working land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · Fernandina Beach, FL

Get same-day service in Fernandina Beach.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.