Follett Ice Machine Ice Maker Not Working in Atlantic Beach, FL
Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Follett ice machines across Atlantic Beach. Urgent breakdowns get priority dispatch, so they don't wait until morning.

Why your Follett ice machine is ice maker not working
Catching ice maker not working early on a Follett ice machine is usually straightforward: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. More often than not it traces back to a wiring or control-board problem. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A failed sensor or switch
- A wiring or control-board problem
- A blocked, leaking, or misaligned part
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
Start here — it costs nothing and rules out the easy cause: confirm the ice machine has power and rule out anything obvious — a tripped breaker, an unlatched door, a blocked vent. Also, unplug it for a minute and try again, since a simple reset clears more faults than people expect. Once you've ruled that out, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.
How we fix it
An experienced tech tests the Follett ice machine systematically and pinpoints what's actually causing the ice maker not working. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Atlantic Beach homeowners say
on the First Coast
“Called about our Follett ice machine in the morning and it was running again by evening. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
“Our Follett ice machine quit on us and they had a technician out the same afternoon in Atlantic Beach. Stood behind the warranty and used a real Follett OEM part, not a knockoff.”
“Two other shops couldn't fit us in — these guys fixed the Follett ice machine the same day. You can tell they work on Follett all the time — quick, clean diagnosis.”
Frequently asked questions
Is the repair guaranteed?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
How much does a Follett ice machine that is ice maker not working cost?
Expect $220–$950 for parts and labour on a Follett ice machine that is ice maker not working. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Do you offer same-day service in Atlantic Beach?
We do — Atlantic Beach is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Is there a fee for the diagnostic?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Get same-day service in Atlantic Beach.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.