Follett Ice Machine Ice Maker Not Working in Palm Valley, FL
Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Follett ice machines across Palm Valley. Urgent breakdowns get priority dispatch, so they don't wait until morning.

Why your Follett ice machine is ice maker not working
Here's how ice maker not working typically presents on a Follett ice machine: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. Nine times out of ten it comes down to a worn or failed internal component. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A worn or failed internal component
- A blocked, leaking, or misaligned part
- An electrical or control fault
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
One thing you can rule out on your own: confirm the ice machine has power and rule out anything obvious — a tripped breaker, an unlatched door, a blocked vent. Also, unplug it for a minute and try again, since a simple reset clears more faults than people expect. When that isn't the fix, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.
How we fix it
An experienced tech tests the Follett ice machine systematically and pinpoints what's actually causing the ice maker not working. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. Most ice maker not working jobs finish same-day, at a flat price, under our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Palm Valley homeowners say
on the First Coast
“They squeezed our Follett ice machine in on a busy day and still showed up inside the window. They clearly knew Follett inside out and had the part on the truck.”
“No waiting around — the Follett ice machine was diagnosed within an hour of the tech arriving. Clean, on-time, and they took the old part with them. Would call again.”
“The Follett ice machine died mid-week and they had it sorted before I'd even rearranged my schedule. Genuine parts, done in one trip, and the invoice matched the quote.”
Frequently asked questions
Is the repair guaranteed?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
Can you come out same-day in Palm Valley?
Same-day is common in Palm Valley. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
Do you charge for the estimate?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
What's the price for a Follett ice machine that is ice maker not working?
Most repairs for a Follett ice machine that is ice maker not working run $220–$950 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Get same-day service in Palm Valley.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.