Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Follett Ice Machine Ice Maker Not Working in Lakeside, FL

Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Follett ice machines across Lakeside. You get a two-hour arrival window, not a vague 'sometime today'.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your Follett ice machine is ice maker not working

The first things owners spot on a ice maker not working Follett ice machine: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. Nine times out of ten it comes down to a failed sensor or switch. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A worn or failed internal component
  • A worn mechanical part at end of life
  • A failed sensor or switch

Known Follett ice machine weak points

  • Auger and gearbox wear on the nugget-ice compression system
  • Reduced or slow ice output from scale buildup in the water system
  • Dispenser agitation and vend-motor faults causing jams or no dispense
  • Bearing and seal wear requiring periodic rebuild of the ice-making head

Quick check — and when it's not DIY

Before booking a repair, unplug it for a minute and try again, since a simple reset clears more faults than people expect. Once you've ruled that out, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.

How we fix it

An experienced tech tests the Follett ice machine systematically and pinpoints what's actually causing the ice maker not working. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer

Reviews · on record

What Lakeside homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called about our Follett ice machine in the morning and it was running again by evening. Fair price, no surprise fees, and the Follett ice machine has worked perfectly since.
Patrick R. · Verified customer
★★★★★
Our Follett ice machine quit on us and they had a technician out the same afternoon in Lakeside. The diagnostic fee came off the repair total, just like they promised.
Rebecca H. · Verified customer
★★★★
The Follett ice machine died mid-week and they had it sorted before I'd even rearranged my schedule. No runaround — they told me honestly what it needed and fixed just that.
Daniel N. · Verified customer
FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

What's the price for a Follett ice machine that is ice maker not working?

Expect $220–$950 for parts and labour on a Follett ice machine that is ice maker not working. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

What does the call-out cost?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Can you come out same-day in Lakeside?

Yes. We cover Lakeside daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Dispatching now · Lakeside, FL

Get same-day service in Lakeside.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.