Star Griddle Not Heating in Fernandina Beach, FL
Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star griddles across Fernandina Beach. Our trucks run this area every day, so next-day is the norm and same-day is common.

Why your Star griddle is not heating
A Star griddle that is not heating tends to show the same signs: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to burned-out heating element. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- Burned-out heating element
- A bad control board
- Failed igniter or gas valve
- Tripped thermal fuse
- A broken door switch cutting the heat circuit
Known Star griddle weak points
- griddle thermostat and thermocouple failures causing no or uneven heat
- electric griddle/charbroiler element burnout
- uneven plate heating from failed burners on gas units
- pilot and gas-valve issues on gas charbroilers
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: check whether an ignition click or spark is audible at all when it should be heating. Also, confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. When that isn't the fix, heating elements, igniters, and gas valves combine high current or combustible gas, and that combination is a licensed-technician job, not a home fix.
How we fix it
First we diagnose the Star griddle end to end, so you're not paying to swap parts on a guess. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.
What Fernandina Beach homeowners say
on the First Coast
“Our Star griddle quit on us and they had a technician out the same afternoon in Fernandina Beach. They clearly knew Star inside out and had the part on the truck.”
“The Star griddle died mid-week and they had it sorted before I'd even rearranged my schedule. Clean, on-time, and they took the old part with them. Would call again.”
“Called late at night and a tech was here by mid-morning to look at the Star griddle. Genuine parts, done in one trip, and the invoice matched the quote.”
Other Star griddle problems we fix
Frequently asked questions
Do you charge for the estimate?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Is the repair guaranteed?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
How fast can you get to Fernandina Beach?
Yes. We cover Fernandina Beach daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
What's the price for a Star griddle that is not heating?
Most repairs for a Star griddle that is not heating run $200–$880 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Get same-day service in Fernandina Beach.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.