Follett Ice Machine Ice Maker Not Working in Fleming Island, FL
Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Follett ice machines across Fleming Island. Most calls get a same-day slot — our vans cover this area daily.

Why your Follett ice machine is ice maker not working
Here's how ice maker not working typically presents on a Follett ice machine: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. Nine times out of ten it comes down to a worn or failed internal component. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A blocked, leaking, or misaligned part
- A worn or failed internal component
- A wiring or control-board problem
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: confirm the ice machine has power and rule out anything obvious — a tripped breaker, an unlatched door, a blocked vent. Should that not clear it, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.
How we fix it
We start with a full diagnostic on the Follett ice machine, confirm the real fault, then price it flat. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. Most ice maker not working jobs finish same-day, at a flat price, under our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Fleming Island homeowners say
on the First Coast
“The Follett ice machine broke right before the weekend and they still came out same-day. No runaround — they told me honestly what it needed and fixed just that.”
“Two other shops couldn't fit us in — these guys fixed the Follett ice machine the same day. The tech explained exactly what went wrong before touching anything.”
“They squeezed our Follett ice machine in on a busy day and still showed up inside the window. Fair price, no surprise fees, and the Follett ice machine has worked perfectly since.”
Frequently asked questions
What's the price for a Follett ice machine that is ice maker not working?
Most repairs for a Follett ice machine that is ice maker not working run $220–$950 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Is the repair guaranteed?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
What does the call-out cost?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Can you come out same-day in Fleming Island?
Yes. We cover Fleming Island daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Get same-day service in Fleming Island.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.