Follett Ice Machine Leaking Water in Jacksonville Beach, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Follett ice machines across Jacksonville Beach. Most jobs are booked, diagnosed, and fixed inside 24 hours.

Why your Follett ice machine is leaking water
Here's how leaking water typically presents on a Follett ice machine: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. Nine times out of ten it comes down to failed water inlet valve. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Cracked reservoir or filter housing
- A cracked or clogged drain pan
- A loose or split supply hose
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
Before you call anyone, trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Should that not clear it, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
We trace the leaking water on your Follett ice machine to its source instead of throwing parts at it. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Jacksonville Beach homeowners say
on the First Coast
“No waiting around — the Follett ice machine was diagnosed within an hour of the tech arriving. No runaround — they told me honestly what it needed and fixed just that.”
“The Follett ice machine broke right before the weekend and they still came out same-day. The tech explained exactly what went wrong before touching anything.”
“Same-day response — a tech was diagnosing the Follett ice machine hours after I called. Fair price, no surprise fees, and the Follett ice machine has worked perfectly since.”
Frequently asked questions
What does a Follett ice machine that is leaking water usually cost?
Typical costs for a Follett ice machine that is leaking water land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
How fast can you get to Jacksonville Beach?
Same-day is common in Jacksonville Beach. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
Do you charge for the estimate?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Do you warranty your repairs?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
Get same-day service in Jacksonville Beach.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.