Follett Ice Machine Leaking Water in Jacksonville, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Follett ice machines across Jacksonville. Most calls get a same-day slot — our vans cover this area daily.
Why your Follett ice machine is leaking water
A Follett ice machine that is leaking water tends to show the same signs: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. On this platform it's most often blocked or frozen defrost drain. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A loose or split supply hose
- Cracked reservoir or filter housing
- Blocked or frozen defrost drain
- A cracked or clogged drain pan
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
The one self-check that's actually worth your time: trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Once you've ruled that out, water tracking back to a cracked internal pan or a failed valve means partial disassembly, and working near live electrical parts while wet is a real shock risk.
How we fix it
First we diagnose the Follett ice machine end to end, so you're not paying to swap parts on a guess. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Jacksonville homeowners say
on the First Coast
“Called late at night and a tech was here by mid-morning to look at the Follett ice machine. Fair price, no surprise fees, and the Follett ice machine has worked perfectly since.”
“Called about our Follett ice machine in the morning and it was running again by evening. The diagnostic fee came off the repair total, just like they promised.”
“Our Follett ice machine quit on us and they had a technician out the same afternoon in Jacksonville. No runaround — they told me honestly what it needed and fixed just that.”
Frequently asked questions
Do you charge for the estimate?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Can you come out same-day in Jacksonville?
Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Do you warranty your repairs?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
What does a Follett ice machine that is leaking water usually cost?
Expect $220–$950 for parts and labour on a Follett ice machine that is leaking water. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.