Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Not Heating in Jacksonville Beach, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star griddles across Jacksonville Beach. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star griddle is not heating

On a Star griddle, not heating usually announces itself like this: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. On this platform it's most often faulty temperature sensor. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Tripped thermal fuse
  • Failed igniter or gas valve
  • A bad control board
  • A broken door switch cutting the heat circuit

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

The one self-check that's actually worth your time: check whether an ignition click or spark is audible at all when it should be heating. Also, confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. If it's still acting up after that, heating elements, igniters, and gas valves combine high current or combustible gas, and that combination is a licensed-technician job, not a home fix.

How we fix it

We start with a full diagnostic on the Star griddle, confirm the real fault, then price it flat. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most not heating jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Jacksonville Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called late at night and a tech was here by mid-morning to look at the Star griddle. Stood behind the warranty and used a real Star OEM part, not a knockoff.
Rebecca N. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Star griddle the same day. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Brian E. · Verified customer
★★★★★
The Star griddle broke right before the weekend and they still came out same-day. Genuine Star part, flat price, and done in a single visit.
Nicole L. · Verified customer
FAQ · before you call

Frequently asked questions

How much does a Star griddle that is not heating cost?

Most repairs for a Star griddle that is not heating run $200–$880 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Can you come out same-day in Jacksonville Beach?

We do — Jacksonville Beach is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Dispatching now · Jacksonville Beach, FL

Get same-day service in Jacksonville Beach.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.