Follett Ice Machine Ice Maker Not Working in St. Augustine, FL
Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Follett ice machines across St. Augustine. Call before noon and there's a good chance of a same-day visit.
Why your Follett ice machine is ice maker not working
Catching ice maker not working early on a Follett ice machine is usually straightforward: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. The usual culprit is a blocked, leaking, or misaligned part. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A blocked, leaking, or misaligned part
- A failed sensor or switch
- A wiring or control-board problem
- A worn mechanical part at end of life
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
One thing you can rule out on your own: unplug it for a minute and try again, since a simple reset clears more faults than people expect. Also, confirm the ice machine has power and rule out anything obvious — a tripped breaker, an unlatched door, a blocked vent. When that isn't the fix, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.
How we fix it
Our technician runs a full diagnostic on your Follett ice machine and isolates the exact cause before quoting. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What St. Augustine homeowners say
on the First Coast
“The Follett ice machine died mid-week and they had it sorted before I'd even rearranged my schedule. Stood behind the warranty and used a real Follett OEM part, not a knockoff.”
“Our Follett ice machine quit on us and they had a technician out the same afternoon in St. Augustine. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
“Called about our Follett ice machine in the morning and it was running again by evening. Genuine Follett part, flat price, and done in a single visit.”
Frequently asked questions
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
Do you offer same-day service in St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
What's the price for a Follett ice machine that is ice maker not working?
Expect $220–$950 for parts and labour on a Follett ice machine that is ice maker not working. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Is there a fee for the diagnostic?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.