Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Griddle Not Heating in Atlantic Beach, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star griddles across Atlantic Beach. Same-day service is standard here, not a rush-fee upsell.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star griddle is not heating

On a Star griddle, not heating usually announces itself like this: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. The usual culprit is faulty temperature sensor. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • A broken door switch cutting the heat circuit
  • Burned-out heating element
  • Faulty temperature sensor

Known Star griddle weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

One thing you can rule out on your own: check whether an ignition click or spark is audible at all when it should be heating. Also, confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Once you've ruled that out, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.

How we fix it

An experienced tech tests the Star griddle systematically and pinpoints what's actually causing the not heating. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most not heating jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Atlantic Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
They squeezed our Star griddle in on a busy day and still showed up inside the window. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Ryan H. · Verified customer
★★★★★
No waiting around — the Star griddle was diagnosed within an hour of the tech arriving. Stood behind the warranty and used a real Star OEM part, not a knockoff.
Jennifer J. · Verified customer
★★★★
The Star griddle died mid-week and they had it sorted before I'd even rearranged my schedule. You can tell they work on Star all the time — quick, clean diagnosis.
Justin A. · Verified customer
FAQ · before you call

Frequently asked questions

What if the same problem comes back?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

How fast can you get to Atlantic Beach?

Same-day is common in Atlantic Beach. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What does a Star griddle that is not heating usually cost?

Most repairs for a Star griddle that is not heating run $200–$880 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Dispatching now · Atlantic Beach, FL

Get same-day service in Atlantic Beach.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.