Follett Ice Machine Ice Maker Not Working in Yulee, FL
Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Follett ice machines across Yulee. Emergency slots stay open daily for breakdowns that can't wait.

Why your Follett ice machine is ice maker not working
On a Follett ice machine, ice maker not working usually announces itself like this: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. The usual culprit is a wiring or control-board problem. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A wiring or control-board problem
- An electrical or control fault
- A worn or failed internal component
Known Follett ice machine weak points
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Quick check — and when it's not DIY
Before booking a repair, unplug it for a minute and try again, since a simple reset clears more faults than people expect. If none of that changes anything, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.
How we fix it
First we diagnose the Follett ice machine end to end, so you're not paying to swap parts on a guess. Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician. Most ice maker not working jobs finish same-day, at a flat price, under our warranty.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
What Yulee homeowners say
on the First Coast
“The Follett ice machine broke right before the weekend and they still came out same-day. They clearly knew Follett inside out and had the part on the truck.”
“Two other shops couldn't fit us in — these guys fixed the Follett ice machine the same day. Clean, on-time, and they took the old part with them. Would call again.”
“They squeezed our Follett ice machine in on a busy day and still showed up inside the window. Genuine parts, done in one trip, and the invoice matched the quote.”
Frequently asked questions
Is there a fee for the diagnostic?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
What's the price for a Follett ice machine that is ice maker not working?
Expect $220–$950 for parts and labour on a Follett ice machine that is ice maker not working. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Can you come out same-day in Yulee?
We do — Yulee is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Do you warranty your repairs?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
Get same-day service in Yulee.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.